Refers to initiatives organisations undertake in order to decrease the number of customer defections & retain as many as possible. Customer/Brand Loyalty programs are primarily how they achieve it. A bottleneck in growth can be caused by a weak engagement or retention strategy. You have to make a social presence & leave an online footprint constantly monitoring loose ends to be ahead in the game.
Majority of the customers who leave the company believe that they don’t feel engaged or the company doesn’t care about them. The secret is to know your customers, how you marketed them & how they have responded. By optimising your social media, tweaking your after sales process, rebuilding your reputation by harnessing creativity with originality & providing you with the necessary manual to take care of your customers on an ongoing basis, we aim to drive your retention rates beyond expectations.
Did You Know?
Retention is 6X cheaper than Acquisition.
Organisation’s invest 90X more in customer Acquisition as compared to customer Retention.
You will earn 500% more referrals through word of mouth.
Engaged Customers provide 3X more feedback.
* Prices are calculated on the basis of our previous standard projects. They May Vary depending on the scope of the project & any supplementary resources utilised.
** Subscription based pricing model for a long-term sustainable partnership available with Exciting Deals & Discounts.
*** You are'nt bound to any contract, can exit at your own choice with a full refund if you don't approve of our work done for you.
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